Therefore, we strongly encourage Guests to consider delaying their trip to Build-A-Bear, and we appreciate everyone’s understanding and patience in this matter.īuild-A-Bear Workshop takes seriously the privilege of providing our valued Guests with an opportunity to make a furry friend.

As such, our goal with the voucher extension is to enable us to better flow traffic to the stores over the next several weeks to avoid long lines and wait times as much as possible. It is our sincere desire for all of our Guests to enjoy the best Build-A-Bear experience possible. Vouchers related to this event will be honored through August 31, 2018. and Canada who log into their account by midnight on July 15, 2018. We are now making vouchers available to our Build-A-Bear Bonus Club members in the U.S. In response, we distributed vouchers to Guests, who were present in lines, to be redeemed for a future purchase. Unfortunately, given these circumstances, we were unable to serve all of our Guests for the Pay Your Age Day event. We understand that many Guests were turned away as, due to safety concerns created by the crowds, authorities in certain locations closed Build-A-Bear stores and, in other locations, we were forced to limit the line. We feel it is important to share that, based on the information available to us before the day began, we could not have predicted this reaction to our Pay Your Age Day event. LOUIS – J– Build-A-Bear Workshop’s Pay Your Age Day event generated an overwhelming response, resulting in long lines, extensive waits and disappointed Guests. They are offering this very generous voucher because the 'Pay Your Age Day' event on Thursday had to be shut down early due to safety concerns and huge crowds.

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